If your account is suspended, please open a support request to enable your account.

If your account has been suspended on BiteBTC, please follow this link.

Possible reasons your account may be suspended:

  • We suspected your account was hacked and disabled it for you;
  • You attempted to verify your account with an identification document that has already been used;
  • Your account was involved in irregular trading activity;
  • You violated the Terms of Service.